FREQUENTLY ASKED QUESTIONS
Frequently asked questions - Please click a category
I have entered the 2019 event, what happens now?
You will receive an email confirmation, please have a read and keep it for your records. We will send you email updates throughout the year and vital event information as race day approaches.
I havent received my email confirmation, what should I do?
Check your junk folder, if it is not there then it is likely that your online entry did not get processed so please contact email@example.com
How can I amend my details?
If you need to change details on your entry form please email firstname.lastname@example.org
Can I defer my entry or receive a refund?
You will need to buy insurance when you sign up. Please find details here: https://resultsbase.net/page/bookingprotect
Can I transfer my entry?
Entries are non-transferable. You must not transfer your entry to another indivdual under any circumstance.
Is there a team entry option?
Brighton and Hove Triathlon provide a relay entry for the Sprint and Olympic distances only.
When will I receive my race number?
Race numbers are not posted out. You will need to collect your number on Saturday 14th September 2018 from Registration located on Hove Lawns.
Do I have to be a member of the British Triathlon Federation?
No, however it is advised to have membership, which covers third party insurance, legal services, personal accident insurance, including international race coverage.
What are the age restrictions of competing?
Children's triathlon: 8+
Can I change the race distance I am entered into?
Yes you can. You will need to email email@example.com to request this. If you wish to change up a distance you will be charged the difference in price. If you are changing down a distance you will not be refunded the difference in entry price.
What are the British Triathlon competition rules?
What time does the race start?
Start times depend on the distance you've entered.
REGISTRATION IS NOT POSSIBLE ON THE SUNDAY
Children's Triathlon Start Time: From 8am
Adults Triathlon Start: From 8.30am
How do I get to the race?
If coming by train, the closest station is Hove, (a 15-20 min walk). If driving parking is restricted over the weekend, the best option is Norton Road car park. The A259 seafront road is closed between 6am and 2pm on Sunday 15th. There are bus stops along the seafront coming from Brighton Station, timetables can be found here.
Is there parking available?
Parking is restricted on the seafront over the weekend, and roads are closed on Sunday. On road meter parking is available in the surrounding areas and the closest car parks are Norton Road and Regency Square.
Are there toilets?
Yes portable toilets will be available at the event.
How do I collect my race number?
Race pack collection will take place on Saturday 14th September on Hove Lawns from the Registration Tent. You must register in person and bring photo identification. You will also need to bring your bike and race helmet. Both will go into transition overnight, security is provided.
When do I receive my results?
All results will be listed on the event website after the race. You will have an opportunity on site to view your times and splits. If you have opted for an SMS when registering you will also receive a message on your phone.
Can I race for a charity?
Yes, you can race for any charity you wish. Brighton and Hove Triathlon also have a number of official charities involved who you can raise money for.
Can I wear headphones?
Not while you are competing as you need to hear marshal instructions and be aware of other cyclists.
Can I wear a race belt?
Yes, however your number must be clearly visible at all times otherwise you may be subjected to a two-minute penalty as per British Triathlon Rules. You mustn't fold or cut down your race number in any way. Please write any medical information on the back of your number.
When will I find out my wave time?
Exact start information will be available online before the race. This is subject to change so please keep checking the website.
You have got my age group wrong.
Your age group is defined by your age on the 31st Dec of the year of the race.
Where can I find more information on triathlon rules and regulations?
For more information on triathlon rules and regulations please click here or contact the British Triathlon Federation.
What else is there to do over race weekend?
As well as the Scootathlon (Saturday) and Triathlon (Sunday) there will be an Event Village running on both days.
How many laps do I need to complete?
That depends on your race distance. Please check below whether you are competing in the Super Sprint, Sprint or Olympic distance race, because that will determine how many laps you complete.
I am worried about the open water swim?
We will be working closely with local triathlon clubs in the area to provide training camps in Brighton and Hove leading up to the event, check your emails and our social media pages for more information.
What stroke do I have to use?
Any swim stroke can be used.
Do I need a swim hat?
Yes, we will provide swim hats.
Do I need swim goggles?
Goggles are not essential but are highly recommended.
Can I wear socks and gloves?
The use of socks and gloves are against the British Triathlon rules.
What safety measures are in place?
Brighton and Hove Triathlon will have full medical and safety cover, paddle boards, lifeguards and powered boats.
Do I have to wear a wetsuit?
Can I hire a wetsuit?
Yes, you can hire a wetsuit. Check your emails and our social media pages for more information about wetsuit hire closer to the event.
Can I wear my race number under my wetsuit?
Yes, the race numbers are waterproof and tearproof.
What happens if the condition of the sea is not suitable on the day?
We will work closely with the lifeguard to advise whether the sea swim is safe. If swimming is impossible, the event will be a Duathlon (run, bike, run). This is the normal default within the sport of triathlon.
What bike can I use?
You can use any bike, except for fixed wheel bikes.
Can I use a mountain bike?
Yes, however, the majority of competitors will be using road bikes.
Can I use tri bars?
Yes, as long as they conform to British Triathlon rules.
Does my helmet meet safety standards?
Please refer to British Triathlon rules, if in doubt please check with a local bike shop. You will need to bring your helmet with you when you register and this will be checked by one of our officials to make sure it is race compliant.
Can I draft?
Drafting is not allowed unless there is a specific drafting wave allocated.
When do I rack my bike?
Due to the size of the event all bikes will be racked on Saturday in the transition area and left over night. Security will be in place.
Is the course flat?
The course is very flat.
Do I have to wear specific running trainers?
Where do I put my race number?
Your race number should be pinned on your front for the run or alternatively you can use a number belt.
Please tell me about the road closures that are in place?
Please see our road closure information will be made available on the website closer to the event.
What happens in an emergency?
In case of an emergency over the weekend please call our event mobile, which will be provided to participants on the day.
How do I sign up to volunteer at the event?
We would love to have you volunteer at our triathlon! Volunteer registration is now open and you can sign up here.
What roles are available as a volunteer?
There are many roles and areas to work on as a volunteer, a few examples are: cycle or run marshal, swim marshal, crossing point marshal, race pack collection, or in the Finish Area. You will be provided with lunch, water and you will be given a Race T-shirt as a thank you.
I would like to contact the office
If your question has not been answered in the questions above, please contact firstname.lastname@example.org or call the office on 07925 057301.